Delivery Policy
Shipping Information
Thank you for shopping with G x Plug! We strive to process and deliver your orders efficiently and in a timely manner. Below is an overview of our shipping procedures, estimated delivery times, and related details.
Order Processing
After your payment is confirmed, we usually process orders within [4-7] business days. Please note that during high-demand periods or for customized products, processing times might be longer.
Shipping Methods & Carriers
We provide several shipping options, including both standard and expedited services. Our trusted carriers ensure that your order arrives safely and securely.
Shipping Fees
Shipping charges will be displayed at checkout before you confirm your payment.
Estimated Delivery Times
- Standard Shipping: Typically takes between [8] and [16] business days. Please be aware that these are estimated delivery times, and actual delivery may be affected by factors such as customs delays, weather conditions, or carrier issues.
Order Tracking
Once your package has been dispatched, you will receive an email with tracking details. You can monitor the status of your order through the provided tracking link: https://parcelsapp.com/
Delivery Problems
If you experience any issues with your delivery, please reach out to our customer service at [email]. We will work diligently to assist you and resolve any delivery concerns.
Lost or Stolen Packages
In case your package is lost or stolen, contact customer support right away. For lost items, we will collaborate with the carrier to start an investigation and help resolve the situation.
Shipping Address Changes
If you need to update your shipping address after placing an order, please contact us immediately. We can only make changes if the order has not yet been shipped.
Contact Us
If you have any questions or need further clarification about our shipping policy, please feel free to email us at [email].