Privacy Policy
Effective Date: 18 March 2025

At G x Plug, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of data we collect, how we utilize and protect this information, and the circumstances under which it may be shared. By using our website and services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

• Personal Information: When you create an account, make a purchase, or subscribe to our communications, we may collect personally identifiable information, including but not limited to your full name, email address, billing and shipping addresses, and contact number.

• Payment Information: To facilitate secure transactions, we collect payment details required for processing orders. However, all payment information is securely handled by our authorized payment service providers, and we do not retain complete financial details on our servers.

• Device and Usage Data: We automatically gather technical data related to your interactions with our platform, such as your IP address, browser type, operating system, referring/exit pages, and timestamps. This information enables us to optimize site functionality and enhance user experience.

How We Use Your Information

• Order Fulfillment & Customer Support: Your information is primarily used to process transactions, facilitate product shipments, and provide customer assistance.

• Marketing & Communications: With your consent, we may send promotional emails, newsletters, and updates regarding our products and services. You may opt out of marketing communications at any time through the provided unsubscribe options.

• Analytics & Website Optimization: We utilize aggregated usage data to refine our website’s performance, personalize content, and improve overall functionality to better serve our users.

Data Sharing & Disclosure

• Third-Party Service Providers: We may share relevant personal data with trusted third-party partners who assist in essential business operations, such as payment processing, shipping logistics, and digital marketing. These partners are contractually obligated to uphold stringent data protection standards.

• Legal Compliance & Protection: We may disclose personal information if required by law, in response to legal requests, or when necessary to enforce our policies, safeguard our rights, or protect users from fraudulent activity.

Data Security Measures

We employ industry-standard security protocols to prevent unauthorized access, alteration, disclosure, or destruction of your personal data. Our website and payment processes utilize encryption, firewalls, and access controls to maintain data integrity. However, while we strive to implement robust safeguards, no online transmission is entirely immune to security risks.

Cookies & Tracking Technologies

To enhance user experience, we utilize cookies and similar tracking technologies to collect information about website usage and preferences. Users have the option to modify their browser settings to manage or disable cookie tracking, though doing so may impact website functionality.

Your Rights & Choices

You have the right to access, correct, or request the deletion of your personal information. Additionally, you may opt out of receiving promotional content at any time. To exercise these rights, please contact us at [email].

Policy Updates

We reserve the right to update this Privacy Policy periodically to reflect regulatory changes or improvements to our data practices. Any modifications will be published on this page along with the updated effective date.

Contact Us

For any inquiries, concerns, or requests related to your privacy, please reach out to us at [email].